Housekeeping in AX 2012. Alerts

Once in a while I find myself logging on to a customers site and notice that a huge number of Alerts have built up in the Notifications inbox.

If you have ‘Show alert status’ enabled in your status bar you see the number of Alerts like this:


This example’s nice and tidy, and it’s because there’s a very simple clean-up job that you can use.

Systems administration > Period > Notification clean up:


You’ll see that I’m using an Advanced filter query to delete Alerts that are more than 10 days old, obviously you can setup whichever queries meet your needs.

Then it’s a simple matter to set this up as a recurring batch job (don’t forget to disable the Alerts option on the job) and bingo your Alerts are under control.


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2 thoughts on “Housekeeping in AX 2012. Alerts

  1. Hello,

    I’ve attempted to set up alerts on the AX 2012 R3 system at our company. Although it works now, I keep receiving the alert “The batch job Change based alerts completed successfully”.

    What can I do to stop receiving these alerts which prompt every minute?

    Thanks!

    Like

    • Go to Systems administration > Inquires > Batch > Batch jobs > Batch jobs and find your Alerts batch job, and click on the Alerts button and un-set the Alerts it’s sending you. If the job’s running every minute, you may have to pause it (change status to ‘Withhold’) before you’ll be able to make the change.

      Like

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